AFTER SERVICE CARE
#HELP WHEN YOU NEED IT

#READY FOR YOUR DELIVERY 

Please confirm your date.
Please have your sales order number available.  Advanced notice is requested but we will do our best to accomodate our customers.

CALL    1-800-374-3437 ext. 2360                
EMAIL   delivery@appliancecanada.com                  
TEXT     (416) 791-1985

#CUSTOMER SERVICE

Our goal is 100% satisfaction.  Let us make things right for you.
CALL    1-800-374-3437 ext. 2362                

EMAIL   customerservice@appliancecanada.com

After Service Form

Preparing for a smooth Delivery...
Customer:

 

  • An authorized person 18 years of age or older is present at the time of delivery that will sign to verify that the merchandise was inspected thoroughly for accuracy and overall condition.

  • Deficiencies must be notated on the driver's 'Proof of Delivery' form at the time of delivery and reported to our Customer Service team within 72 hours of delivery.

  • The delivery path from the delivery truck to the home is clear and free from obstructions.  (In the winter months, this may  include snow removal/salting as required.)

  • Ensure your floors are protected, prior to the delivery taking place.

  • Prior to delivery confirmation, measure the delivery path to ensure the appliances will fit along the entire pathway and into   the allocated space.

  • It is the responsibility of the Buyer /Home Owner to remove any doors, railings, etc. as required.Unhook all water lines from existing appliances prior to the delivery team's arrival.  This includes shutting off relevant water valves.

  • Disregard this last point if a disconnect service fee was arranged prior to delivery.

delivery:

  • Delivery team will use the appropriate equipment on site..

  • Delivery team will set unboxed merchandise into place, install handles and remove packaging.

  • For their safety, drivers must wear protective footwear at all times with an exposed tread.

  • A re-delivery fee applies if a confirmed delivery was not completed, due to:

  • No authorized person present to receive and sign for the delivery.

  • Inadequate access for the delivery to take place safely.

  • Appliance Canada was not given proper notice of a rescheduled timeframe (within 24 hours of delivery)

WARRANTY INFORMATION
#HELP WHEN YOU NEED IT
Whirlpool, JennAir, Kitchen Aid, Maytag, Amana

1-800-807-6777

GE, GE Profile, GE Cafe, Monogram

1-800-361-3400

Electrolux, Frigidaire

1-800-265-8352

Bosch

1-800-944-2904

Distinctive Brands (Blomberg, Fhiaba, Faber, Falmec, Huebsch)

1-800-561-7265

Thermador, Gaggenau

1-800-944-2904
 

LG

1-888-542-2623

Fisher & Paykel

1-888-936-7872

PARTS Suppliers

Marcone – 1-800-378-5910 (All Brands)

Reliable – 416-787-1980 

Concord parts - 905-532-9431 (Wolf/Subzero)

Samsung

1-800-726-7864

Marvel

1-800-428-6644

appliance canada

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LOCATIONS ACROSS ONTARIO AND HOURS OF OPERATION

VAUGHAN

8701 Jane St. Unit 1
Vaughan, ON L4K 2M6

905-660-2424

HOURS

Monday 9am - 6pm

Tuesday 9am - 6pm

Wednesday 9am - 6pm

Thursday 9am - 8pm

Friday 9am - 8pm

Saturday 9am - 6pm

Sunday 12pm - 5pm

TORONTO

1380 Castlefield
Toronto, ON M6B 1G7

416-785-7083

TEMPORARILY CLOSED

Monday 9:30am - 6pm

Tuesday 9:30am - 6pm

Wednesday 9:30am - 8pm

Thursday 9am - 8pm

Friday 9:30am - 6pm

Saturday 9:30am - 6pm

Sunday 12pm - 5pm

london

600 Wharncliffe Rd. S
London, ON N6J 2N4

519-457-0404

HOURS

Monday 10am - 6pm

Tuesday 10am - 6pm

Wednesday 10am - 6pm

Thursday 10am - 8pm

Friday 10am - 8pm

Saturday 10am - 6pm

Sunday 12pm - 5pm

MISSISSAUGA

3050 Vega Blvd. Unit 8A
Mississauga, ON L5L 5X8

289-652-1935

TEMPORARILY CLOSED

Monday 10am - 9pm

Tuesday 10am - 9pm

Wednesday 10am - 9pm

Thursday 10am - 9pm

Friday 10am - 9pm

Saturday 10am - 6pm

Sunday 11am - 5pm

OTTAWA

1560 Merivale Rd. Unit 15
Ottawa, ON K2G 4B5

613.416.1223

HOURS

Monday 9:30am - 7pm

Tuesday 9:30am - 7pm

Wednesday 9:30am - 7pm

Thursday 9:30am - 7pm

Friday 9:30am - 7pm

Saturday 9:30am - 6pm

Sunday 12pm - 5pm

Proud members of the following Industry Associations:

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