SHIPPING & RETURNS
#OUR POLICIES 

Return & Exchange Policy

Returns:

Appliances that have been received by the customer are non-refundable.

Damaged or Defective Merchandise:

We ask that you take the time to thoroughly inspect your appliances at the time of delivery or pick-up.  Any damage or defect that is noticed must be reported to Appliance Canada within 48 hours, by either calling 905-660-2424 Ext 2362 or via email to customerservice@appliancecanada.com .  All defects are subject to the manufacturer’s warranty, and may be inspected by a factory service provider prior to a return authorization being issued.

Cancellations:

Orders may be cancelled, up to 72 hours prior to delivery, deposits are non-refundable.

SHIPPING

How much is delivery?

Most orders are free delivery within the GTA, London and Ottawa city limit areas.  Few exceptions apply and usually only when the merchandise is below $250.  

Do you provide home delivery?

Yes we provide home delivery for all of our products. At the time of purchase, you will be asked for a required delivery date, which will be written into your sales order.

Do you deliver outside of Ontario/Canada?

Currently, we do not deliver outside of Ontario or Canada.  However, if you you are inquiring about purchasing product because you are moving to Ontario or you are purchasing for someone who lives within Ontario, we would be more than happy to help you.

 

Can I purchase products online?

Any product that you see online is available for purchase. Our online sales team will gladly guide you through the purchase process when you use our “Contact Us” tool. This allows our sales team to put together the best price and package to suit your needs.

 

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LOCATIONS ACROSS ONTARIO AND HOURS OF OPERATION

VAUGHAN

8701 Jane St. Unit 1
Vaughan, ON L4K 2M6

905-660-2424

HOURS

Monday 9am - 5pm

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am - 5pm

Friday 9am - 5pm

Saturday 9am - 5pm

Sunday 12pm - 5pm

TORONTO

1380 Castlefield
Toronto, ON M6B 1G7

416-785-7083

HOURS

Monday 9am - 5pm

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am - 5pm

Friday 9am - 5pm

Saturday 9am - 5pm

Sunday 12pm - 5pm

london

600 Wharncliffe Rd. S
London, ON N6J 2N4

519-457-0404

HOURS

Monday 9am - 5pm

Tuesday 9am - 5pm

Wednesday 9am - 5pm

Thursday 9am - 5pm

Friday 9am - 5pm

Saturday 9am - 5pm

Sunday 12pm - 5pm

MISSISSAUGA

3050 Vega Blvd. Unit 8A
Mississauga, ON L5L 5X8

289-652-1935

HOURS

Monday 10am - 7pm

Tuesday 10am - 7pm

Wednesday 10am - 7pm

Thursday 10am - 7pm

Friday 10am - 7pm

Saturday 10am - 6pm

Sunday 12pm - 5pm

OTTAWA

1560 Merivale Rd. Unit 15
Ottawa, ON K2G 4B5

613.416.1223

HOURS

Monday 9:30am - 7pm

Tuesday 9:30am - 7pm

Wednesday 9:30am - 7pm

Thursday 9:30am - 7pm

Friday 9:30am - 7pm

Saturday 9:30am - 6pm

Sunday 12pm - 5pm

© 2020 by Appliance Canada