Shipping and Returns

Returns

Returns:

Appliances that have been received by the customer are non-refundable.

Damaged or Defective Merchandise:

We ask that you take the time to thoroughly inspect your appliances at the time of delivery or pick-up. Any damage or defect that is noticed must be reported to Appliance Canada within 48 hours, by either calling 905-660-2424 Ext 2362 or via email to customerservice@appliancecanada.com . All defects are subject to the manufacturer’s warranty, and may be inspected by a factory service provider prior to a return authorization being issued.

Cancellations:

Orders may be cancelled, up to 72 hours prior to delivery, deposits are non-refundable.

Shipping

How much is delivery?

Most orders are free delivery within the GTA, London and Ottawa city limit areas. Few exceptions apply and usually only when the merchandise is below $250.

Do you provide home delivery?

Yes we provide home delivery for all of our products. At the time of purchase, you will be asked for a required delivery date, which will be written into your sales order.

Do you deliver outside of Ontario/Canada?

Currently, we do not deliver outside of Ontario or Canada. However, if you are inquiring about purchasing product because you are moving to Ontario or you are purchasing for someone who lives within Ontario, we would be more than happy to help you.

Can I purchase products online?

Any product that you see online is available for purchase. Our online sales team will gladly guide you through the purchase process when you use our “Contact Us” tool. This allows our sales team to put together the best price and package to suit your needs.